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FAQ

  • Do you have your teardrops in stock for sale?
    We usually build to our client’s specifications, so we do not keep many teardrops in stock. If we have one come available, we post that on our website under New and Used Teardrops For Sale. If you are a subscriber to our website, you will get an email with that information a few days earlier, before it hits the site. Contact information for the USED teardrops will be the current owner so that any questions you may have about the unit will be accurately answered. These units are not sold through Fantom Teardrops.
  • Am I able to come look at your campers before I decide to purchase?
    Yes! We have a several at our facility for anyone to view in person. We do ask that you call or e-mail our office for an appointment to schedule a time so that we can be totally devoted to you on your visit.
  • What is the lead time for a build?
    We usually say 4-6 weeks on a standard build and 6-8 weeks on a fully loaded teardrop. We typically get those done before the deadline but if our build requests are backed up, this would be our worst-case scenario unless otherwise specified at the time of order.
  • What is your ordering process?
    We ask for 20% down before we start your teardrop build. This amount, of course, goes toward the purchase price but is non-refundable if you cancel the order after remittance. The remainder of your balance will be collected at the time of pick-up. Also know the we do keep our customers updated on the progress throughout the build process by sending pictures via text or e-mail.
  • What forms of payment to you accept?
    We request that payment be made via ACH bank transfer or cashier’s check
  • Do you offer financing options?
    We work with Newcoast Financing to help give you more options for purchasing your new Fantom Teardrop. Please see the Financing tab to learn more.
  • What color choices do you offer for your teardrop campers?
    We offer around 38 color options for the side panels of our teardrop campers. The tops come in either black or white. You can also choose from various custom color logos. If you don't specify a logo color, the side panel logos will be black, and the front and back logos will match the side panel color.
  • Is it possible to rent a teardrop camper before buying?
    We currently don't offer rentals for our teardrop campers.
  • Do you offer shipping for your teardrop campers?
    Shipping is the purchaser's responsibility. This way, you can choose a transport company that fits your needs and budget.
  • What are the dimensions of your teardrop trailers?
    All of our dimensions for each of our models are listed inside our digital catalog, which you can access through the "Digital Catalog" tab at the top of our site page.

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