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FAQ
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Do you have your teardrops in stock for sale?We usually build to our client’s specifications, so we do not keep many teardrops in stock. If we have one come available, we post that on our website. Most people like to choose what they would like added to their teardrop, and not pay for things they do not necessarily need or want.
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Am I able to come look at your campers before I decide to purchase?Yes! We have a couple at our facility for anyone to view in person. We do ask that you call or e-mail our office for an appointment to schedule a time so that we can be totally devoted to you on your visit.
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What is the lead time for a build?We usually say 4-6 weeks on a standard build and 6-8 weeks on a fully loaded teardrop. We typically get those done before the deadline but if our build requests are backed up, this would be our worst-case scenario unless otherwise specified at the time of order.
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What is your ordering process?We ask for 20% down before we start your teardrop build. This amount, of course, goes toward the purchase price but is non-refundable if you cancel the order after remittance. The remainder of your balance will be collected at the time of pick-up. Also know the we do keep our customers updated on the progress throughout the build process by sending pictures via text or e-mail.
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What forms of payment to you accept?We request that payment be made via ACH bank transfer or cashier’s check
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Do you finance?No, we do not. Financing is totally up to the purchaser.
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Can I get a custom color without having a custom wrap?Yes! We offer a range of colors to choose from for the side panels. We can send you a color chart via e-mail if requested. However, the top portion of your trailer can be either black or white. To get a color for the top, or a color that we do not offer in aluminum, this would require a wrap and would be an upgrade.
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Do you rent out your trailers for people who want to know what teardrop camping is like before purchase?No, not currently. If this is something that you feel would help in your purchase decision, please feel free to send us an e-mail through the contact form. If we have enough people interested in this option, we may look more into providing this option for our potential customers.
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Do you offer shipping?Any shipping involved would be the responsibility of the purchaser to arrange. This is so that you can shop around for transport companies that YOU choose for the shipment of your new teardrop trailer!
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What are the exterior and interior dimensions of your teardrops trailers?See our general specs below... Fantom Overlook General Specs ● Body Length: 9’- 6" ● Total Length: 14’ ● Body Width: 5’ ● Width w /Fenders: 7’ ● Height: 6’- 3 ½” ● Interior Cabin Height: 44 ½” ● Interior Cabin Length: 80” ● Weight: 1200 - 1600 lbs. (dependent on number of upgrades included) ● Mattress Size: Full (53” x 75” x 4”) ***Please see our website for standard features on our Base Model Overlook and our Premium Model Overlook as well as available upgrade options***
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